IDC (International Data Information) took the lead in predicting that global enterprises will enter the stage of digital transformation (DX) five years ago, and recently proposed the future work, FoW (Future of Work) concept. Yan Lanxin, deputy director of IDC terminal systems research, said that AI will be an important indicator and driver for future work-type FoW.
IDC pointed out that in order to achieve the spirit and planning of FoW, the future including mobile devices, assistants, augmented reality (AR) / virtual display (VR), cloud applications, artificial intelligence (AI) and Internet of Things (IoT) will be greatly applied. To meet the needs of enterprises for the future of new state office.
IDC shows that with the changes in emerging technologies and business models, FoW will be the next stage of global enterprise development priorities in the process of digital transformation. IDC believes that future work will be based on the following three foundations: fundamental changes in quality and quantity: work field, workforce, and work culture.
The IDC study found that more than 60% of companies in the Asia-Pacific region are thinking about and establishing FoW-related plans. It is estimated that in 2021, more than 60% of G2000 companies worldwide will introduce the FoW concept to help companies improve their productivity and work. Experience and corporate competitiveness.
IDC also predicts that the investment in FoW-related technology in the Asia-Pacific market will reach more than $600 billion in 2020. By 2023, there will be more than 30% of G2000 companies worldwide, and 20% of its revenue will come from non-core businesses. After introducing the FoW concept, it will help companies create and derive the most in human resources, resources and business models. Flexible and optimal configuration.
However, the key non-AI that affects future work patterns is that Yan Lanxin said that since 2018, AI-related technologies and applications have been actively extended from the cloud to terminals, whether it is smart phones, surveillance systems, Internet of Things, drones, and in-vehicle systems. Such terminal devices can perform real-time AI calculation and interpretation on the device without using the network and the cloud, and make special-purpose or small-scale discrimination and application.
These edge operations, which are pre-executed through extensive machine learning training and computational power, will enter daily life and work environments through a variety of smart devices. Yan Lanxin further pointed out that for enterprises, intelligent devices with AI sensing and AI training will be more conducive to human-computer collaboration, which not only increases work efficiency, enhances workplace safety, and even accelerates business management decisions. Enterprise competitiveness makes AI an important part of the company's FoW concept.
According to IDC's recent survey of the Asia-Pacific region, business owners believe that in the next three to five years, the most advanced technologies affecting enterprises will be AI artificial intelligence, 5G networks, cloud systems, Internet of Things, and robots.
IDC estimates that in 2019, one-quarter of the world's IT-related development and operational processes will be fully automated, increasing the company's productivity by 15% and motivating companies to redefine their digital work skills and management. PC will also introduce AI edge computing technology after the smart phone and IoT devices, and cooperate with daily and work to develop more flexible and user-friendly operation and application, whether in battery life, identification, file management. Data security protection and other aspects will see AI related applications.
Yan Lanxin believes that a more stable and smart future equipment (FoD, Future of Device) will effectively improve the efficiency of employees, and also give enterprises flexible spatial planning and selection of the workplace, which makes it easier to create Unique and close to the needs of the staff culture.
IDC emphasizes that the introduction of AI and the use of FoD can not only effectively improve work efficiency, resource integration and utilization, but also accelerate the decision-making within the enterprise; it also has a positive impact on customer service and business service maintenance and development outside the company. In the Asia-Pacific region, where more than half of the work will be formed by millennials in 2020, creating flexible and innovative FoW environmental companies will attract talents with multiple skills and agility to create unique competitiveness.